Innovation is central to a business sustainability. In a world of demanding customers, myriad choices, and constant change, a company must build its competitive advantage on its ability to innovate. However, while espousing the importance of innovation to their employees and managers, companies are finding that they are failing to create a passion for innovation — and without passion, innovation becomes a failed aspiration.
Building on previous research, a team from ESADE Business School developed a new model based on the intersections of three complementary sets of values in an organization — economic-pragmatic, ethical-social, and emotional-developmental — which can help companies create the culture of passion for innovation required to meet the competitive demands of 21st century business.
Economic-pragmatic values relate to values such as efficiency, punctuality, productivity and discipline. Ethical-social values relate to how people behave, and are based on values such as honesty, respect and loyalty. Emotional-developmental values are related to intrinsic motivation, and include values such as optimism, freedom and happiness.
The Coaching by Sustainable Innovation Values (CSIV) model puts these three axes in the form of a triangle. This tri-intersectional model allows managers to constantly align and realign the organization at the intersections of the three axes. Specifically, the intersection of the creative emotional-development axis and the practical economic-pragmatic axis leads to innovation. Companies develop new ideas but also know how to turn them into economic reality.
The Coaching by Sustainable Innovational Values (CSIV) model is a tool to help managers align and realign the different values of an organization to create sustainable innovation. To support these three different but complementary sets of values, organizations must develop the following key innovational core competencies within the organization:
- Self-motivation. Innovators must be committed to and proud of the organization, and their contribution to the organization.
- Constant improvement. No one must ever be satisfied with the status quo.
- Self-development. Individuals should take the initiative to learn and collect feedback.
- Co-creation. This competency depends on building respectful relationships.
- Questions and stretching. Encourage curiousity, discovery and self-awareness.
- Values and goals. Help people develop an action plan for achieving realistic but challenging goals.
Managers must create an open innovation environment that helps to build these innovational values and take full advantage of the CSIV model.
Coaching by Sustainable Innovational Values (CSIV): Portraying the Case of the 40-30-30 Tri-Intersectional Model. João Brillo, Simon L. Dolan & Kristine Marin Kawamura. ESADE Business School Research Paper No. 259 (December 2014).