It can happen at a moment’s notice: you need to communicate a new idea to senior managers, influence your colleagues to support your proposal or inspire direct reports to make a change. Are you prepared to communicate with anyone in your organization? Do you know how to analyze your audience? Can you frame your message so that people feel connected to you?
To connect with many types of people while showing confidence, credibility and trustworthiness requires specific tools and strategies. In this programme, you’ll focus on the specific communication skills and competencies necessary to build mutual understanding and connections with others, regardless of your role. You’ll also discover influence strategies and learn how to critically evaluate each unique communication event.