Customers, Shareholders, and Employees to Achieving Operational Excellence Through People: Delivering Superior Value to Customers, Employees, and Shareholders

PROGRAM

Customers, Shareholders, and Employees to Achieving Operational Excellence Through People: Delivering Superior Value to Customers, Employees, and Shareholders




Course Dates:
12/06/2018 To 13/06/2018


Cost:
USD $ 3700

Language of Instruction:
English





Does your business have a Good Jobs Strategy? Leveraging a systems thinking approach, this program is designed to help executives of service businesses create and implement an operations strategy that delights customers and keeps them loyal; inspires employees to find dignity in their work and opportunities for improvement; and drives high performance and revenue.

 


MIT Sloan Executive Education, MIT Sloan School of Management



Tel : +1-617-253-7166



ARTICLES YOU MIGHT LIKE

VIEWPOINT

How AI Can Enhance Negotiation Skills

VIEWPOINT

Elevate Your Leadership Signature

MIT Sloan Executive Education Professor Deborah Ancona suggests four capabilities to strengthen your ‘leadership signature’ and be truly transformational in a changing world

VIEWPOINT

Creating Resilience to Cyber Risk

VIEWPOINT

Time to Apply Generative AI

BOOK REVIEW

Benefit from a Good Jobs Strategy



 
Close
Google Analytics Alternative