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RESEARCH

The Hare and Tortoise in Teams

Recruiters should look for conscientiousness as much as proactivity when hiring team members

BOOK REVIEW

A Leadership Model Fit for Our Times

VIEWPOINT

How to Transition to the C-Suite

BOOK REVIEW

Customer Centricity Explained

VIEWPOINT

How AI Can Enhance Negotiation Skills

Professor Jared Curhan reveals the positive contribution AI is already making in supporting leaders with negotiation

WEBINAR

AI and the Changing World of Work

VIEWPOINT

Elevate Your Leadership Signature

VIEWPOINT

The Challenges of Intentional Leadership

A conversation with Professor Kenneth Corts of the Rotman School of Management

RESEARCH

The Spreading of Nuanced Truth

BOOK REVIEW

Beating Burnout at Work

VIEWPOINT

Creating Resilience to Cyber Risk

BOOK REVIEW

Change Is Not Always Good

A provocative new book reveals the downside of strategic and organizational change and the benefits of stability

RESEARCH

Boardroom Diversity Revisited

BOOK REVIEW

Choosing What Leadership Is For

BOOK REVIEW

Industry Beyond Digitization

Two renowned authorities on strategy and innovation explain how the fusion of physical products and services with real-time data and AI will shape the industrial future

VIEWPOINT

Stepping Up to Senior Leadership

VIEWPOINT

AI Enhanced Action Learning

BOOK REVIEW

Self-Development for Leaders

RESEARCH

Reconcile Arguments and Move On

Harvard and BC University study values conversational receptiveness in our polarized times

BOOK REVIEW

Realistic Responsible Business

VIEWPOINT

Time to Apply Generative AI

WEBINAR

The World Beyond the Horizon

Video recording: Cranfield’s Joe Nellis, Professor of Global Economy, prepares managers to adapt, innovate, and thrive in an uncertain future

WEBINAR

Develop Yourself to Develop Your Team

RESEARCH

Is Your Workforce Reinvention Ready?

BOOK REVIEW

Sourcing Supply Responsibly

RESEARCH

Employees Vs Company First

When managerial prosocial preferences conflict with company priorities

VIEWPOINT

10 Leadership Trends for 2024

BOOK REVIEW

Gov’t Mission Meets Business Venture

RESEARCH

Middle Managers: Heroes or Villains?

RSM's Professor Murat Tarakci examines the changing but still vital role of the middle manager in a new study

BOOK REVIEW

Decisions, Decisions, in the AI Era

RESEARCH

How Team Member Selection Goes Wrong

BOOK REVIEW

A Battle for Secure Jobs in the AI Era

VIEWPOINT

Developing Emerging Leaders

Professor Julie McCarthy explains the thinking behind Rotman School of Management’s executive program for up-and-coming leaders

VIEWPOINT

Delivering Strategic Change

VIEWPOINT

Three key areas of expertise at emlyon business school

VIEWPOINT

Developing Senior Executives

Preparing Senior Executives to Meet the Multiple Challenges of Global Leadership

BOOK REVIEW

Leadership Shaped by Moments in History

WEBINAR

From Micro-Credentials to Masters

VIEWPOINT

Intrapreneurship with emlyon for competitive advantage

BOOK REVIEW

Abundance Leadership

Why an abundance mindset is key to leading a creative, high-performing, joyous team, or organization

WEBINAR

3 Tensions Global Leaders Must Resolve

RESEARCH

Mid-Life Crisis Is No Joke

VIEWPOINT

Delivering Genuine ESG

In a recent webinar Rotman’s Walid Hejazi and two senior ESG executives showed the true path to ESG—deflecting scepticism and debunking myths

VIEWPOINT

Transformational Impact with emlyon

BOOK REVIEW

Sustainable Performance Leadership

RESEARCH

Upping Employees’ Sense of Belonging

BOOK REVIEW

A House for Leaders

Patrick Flesner’s engaging story reveals the essence of great leadership

BOOK REVIEW

Benefit from a Good Jobs Strategy

VIDEO

Myth Busting in ESG!

VIDEO

Leadership for Good – Making It happen

WEBINAR RECORDING: Cranfield experts show how to better articulate your organization’s purpose and sustainability strategy and explain its relevance

VIEWPOINT

Glass Ceiling: Still Here, Still Breakable

RESEARCH

Empowering the Circular Economy

FROM THE MAGAZINE

Developing Leaders Quarterly

BOOK REVIEW

Causes and Cures of Burnout

Amy Bradley and Katherine Semler suggest steps to mitigate overwhelm and burnout at work

VIEWPOINT

Integrated Thinking and Reporting

VIEWPOINT

Don't Resign, Reassign!

RESEARCH

Supporting Unconventional Entrepreneurs

A recent study argues for a holistic view of diversity and inclusion in the area of entrepreneurship

VIEWPOINT

Getting Men Onside with Gender Parity

BOOK REVIEW

The Trillion Dollar 'Con’ in Consultancy

VIEWPOINT

Options for Leadership Learning

BOOK REVIEW

AI—The Human Dimension

Tomas Chamorro-Premuzic reveals how AI is changing the way we live and the way we are

VIEWPOINT

Leading Strategy Execution

VIEWPOINT

Developing Healthcare Leaders

WEBINAR

The Evolution of Flexible Work: Where Do We Go from Here?

Webinar recording: Lively virtual panel with two of the UK’s leading authorities on flexible work

VIEWPOINT

The End of ESG?

BOOK REVIEW

Fostering Intentional Senior Leaders

WEBINAR

Choosing a Leadership Learning Method

VIEWPOINT

Effective Executive Coaching

Rotman School of Management offers an invaluable template for the transformation from okay coach to truly great coach

VIEWPOINT

Alleviating Burnout at Work

WEBINAR

Providing Ethical Clarity to Your AI Business Decisions

WEBINAR

Extended Reality Check: A Guide to XR’s Business Implications

Webinar recording explores the wide-ranging business applications and implications of AR, VR, Metaverse, and other XR technologies

CORPORATE PRACTICE

The ‘green skills gap’ means leaders, not just technicians

VIEWPOINT

Time to Scale Leadership Development

BOOK REVIEW

Navigating to Equity and Inclusion

BOOK REVIEW

The Disruptive Economics of AI

Rotman economists, Ajay Agrawal, Joshua Gans and Avi Goldfarb, delve deep into the transformative power of artificial intelligence

WEBINAR

An Executive’s Guide to Social Media: 7 Strategic Purposes of Social

RESEARCH

Ethical Organizations' Unethical Behaviour

VIEWPOINT

Valuing High Sensitivity at Work

Vlerick’s Karlien Vanderheyden highlights the benefits and challenges presented by individuals with sensory processing sensitivity

RESEARCH

Stop Workplace Objectification

VIEWPOINT

Should Employers Help with Inflation?

BOOK REVIEW

Defending Human Centred Innovation

WEBINAR

The Do’s and Don’ts of Workplace Wellbeing

Watch our recorded webinar with Warwick Business School’s Dr Redzo Mujcic to learn how to institute a wellbeing strategy in your organization

VIEWPOINT

People Analytics: Applied AI

RESEARCH

The De-humanizing Effect of AI Hiring

RESEARCH

The Road to Meritocracy at Work

MIT Sloan and Berkeley Haas study reveals the barriers to achieving meritocracy in the workplace

WEBINAR

Five Core Principles of Managing Innovation

WEBINAR

Intentional Leadership: 8 Key Capabilities of Successful Leaders [Webinar recording]

VIEWPOINT

Why Workplaces Need a Wellbeing Strategy

BOOK REVIEW

Finding Positivity in Uncertainty

A thought-provoking guide to facing the unknown and turning uncertainty to innovation and gain

RESEARCH

Lifelong Learning and University-based Business Schools

RESEARCH

Solving Managers' Gender Disparity

VIEWPOINT

Understanding Leadership Psychology

Professor Maja Djikic describes the thinking behind Rotman School of Management’s ‘Psychology of Leadership’ program

BOOK REVIEW

Business of Relationships in China

VIEWPOINT

Learning Business Readiness

WEBINAR

Supply Chain Disruption: From The Back Office To The Boardroom [ROUNDTABLE]

BOOK REVIEW

Surviving Jerks at Work

NYU psychology prof on toxic co-workers and what to do about them

RESEARCH

Keeping AI Ethical in Business

VIEWPOINT

Diversity with a Difference

BOOK REVIEW

Brave New Business Thinking

Former Rotman Dean, Roger Martin, offers a better way to think about fourteen essential aspects of management

WHITE PAPER

Ambidextrous Strategic Thinking

BOOK REVIEW

Helping Women Leaders Thrive

RESEARCH

Pros and Cons of Face-to-Face

RESEARCH

Addressing Severe Uncertainty

HEC Paris’ Professor Brian Hill offers valuable guidance at a time of economic, geopolitical, and environmental uncertainty

BOOK REVIEW

Accountability for the Good and Bad

VIEWPOINT

Threats to Cyber Security

BOOK REVIEW

Leading Wisely in Turbulent Times

Leadership guru Kets de Vries lauds reflection and self-knowledge as the royal road to wisdom—the quality leaders need above all others

FROM THE MAGAZINE

Developing Leaders eMagazine - Issue 38

WEBINAR

Organisational Resilience: Practical Steps You Can Start Tomorrow

RESEARCH

The Impact of Executive Education

BOOK REVIEW

Feeling the Love—at Work

Amelia Dunlop’s guide to elevating human experience (and performance) at work by nurturing worth and growth through love

BOOK REVIEW

Executive Education Post-Pandemic

WEBINAR

Nature and Business [Webinar Recording]

RESEARCH

Productive Meetings and Conversations at Work

With 71% of senior managers reporting their meetings to be unproductive new research offers a better way

VIEWPOINT

If Remote Working Is Here to Stay

VIEWPOINT

AI and Big Data: Reality Beyond the Hype

VIEWPOINT

A Blueprint for Smart Decisions

VIEWPOINT

What’s Your Problem?

Warwick Business School’s Dr Umar Taj shows how tightly defined problem statements are key to using behavioral science in helping organizations ‘do’ culture change

WEBINAR

Healthcare Leadership Development for a pandemic world – and beyond!

WEBINAR

How to Arrange Remote Work to Boost Employee Satisfaction

VIEWPOINT

Developing High-Potential Executives at Orange

Orange Business Services places its trust in HEC Paris to train its high-potential employees

WEBINAR

Talent Management is Dead!

BOOK REVIEW

Creating Net Positive Business

RESEARCH

How Future Fit Companies Excel

VIEWPOINT

Creating Customer Centric Leaders

How HEC Paris designs executive programs on customer centricity

WEBINAR

Retaining Key Talent

VIEWPOINT

The Disciplined Entrepreneur

WHITE PAPER

5 Capabilities for Strategic Flexibility

Vlerick Business School report describes the strategic flexibility needed to set a trajectory for growth in turbulent times and the skills required to develop it

VIEWPOINT

Think You’re Not Creative? Think Again….

VIEWPOINT

The Environment and Business Post COP26

VIEWPOINT

The ‘Third Way’ to Innovate

CORPORATE PRACTICE

Developing Talent at MBDA Missile Systems

How MBDA partners with HEC Paris Executive Education to attract, nurture and retain top talent - a decade of trust and collaboration

VIEWPOINT

Impact Drivers vs. Impact Destroyers

VIEWPOINT

The Danger of False ESG Claims

WHITE PAPER

Responsible Capitalism Post-Pandemic

UVA Darden professors consider seven key issues businesses must address to be ready to help solve global environmental and societal issues

VIEWPOINT

Tailor-Made Leadership for the Post-Pandemic World

RESEARCH

Cultivating Gratitude at Work

RESEARCH

Equality Drive by Women in Finance

VIEWPOINT

Embracing Inclusive and Equitable Business

HEC Paris’ Marieke Huysentruyt explains why organizations should open their minds to inclusive business

VIEWPOINT

Progress in Gender Equality

WEBINAR

How Can We Improve Algorithmic Fairness?

VIEWPOINT

Innovation to Meet Social and Eco Challenges

HEC Paris’ Laurence Lehmann-Ortega explains how to capitalize on innovation to respond to social and environmental challenges

BOOK REVIEW

Workability

BOOK REVIEW

Avoiding Collaboration Overload

RESEARCH

The Return of Craft Work

WEBINAR

The Great Training Robbery

In this video recording, Cranfield University experts explain how to avoid bad practices and learn five key impact drivers for executive education in your organization

VIEWPOINT

Why Lifelong Learning is Essential

WEBINAR

Multi-Generational Change Agents: New Leadership Lessons from Family Business

BOOK REVIEW

Understanding the Dynamics of Power

An essential guide to how power works and how everyone can harness it to make change happen

VIEWPOINT

Conflict Resolution Between Associates

BOOK REVIEW

The Accelerated Future of Work

REPORT

Redesigning and Reimagining Executive Education

VIEWPOINT

Pandemic Driven Innovation and Transformation

HEC Paris’ Christopher Hogg describes how the crisis stimulates innovation and accelerates the economic transformation of companies – and how to capitalize on it

BOOK REVIEW

Playing a Longer Game

VIEWPOINT

Igniting Innovation

VIEWPOINT

The Curse of Knowledge: Why Experts Struggle to Explain Their Work

Senior Lecturer in Management Communication at MIT Sloan, Miro Kazakoff, explains why—even armed with insights based on sound data—leaders are still often failing to persuade their audience

VIEWPOINT

Ecological Transformation at HEC Paris

VIEWPOINT

Is Your People Strategy Today Fit for Tomorrow’s Workforce?

VIEWPOINT

Competition Law vs the Tech Giants

VIEWPOINT

How to Master Upward Influence

Professor Connson Locke offers practical advice and tips on how to make our voices heard, influence people with more power than us―and create positive change

VIEWPOINT

No, Robots Aren’t Destroying Half of All Jobs

VIEWPOINT

Business Model Innovation Meets Organizational Design

VIEWPOINT

5 Core Skills to Harness Data and Make Better Decisions

LSE’s Dr James Abdey considers five essential skills for professionals seeking to analyse data in more meaningful ways, communicate more effectively using data, and to make better, data-informed decisions

VIEWPOINT

How to Become a Transformational Leader

VIEWPOINT

Business Benefits of Social Enterprise

FROM THE MAGAZINE

Developing Leaders eMagazine - Issue 37

VIEWPOINT

The Power of Purposeful Leadership

How Purposeful Leadership is turning businesses into something bigger and better

VIDEO

People Strategy 2030: Understanding Your Future Workforce

VIEWPOINT

Apprenticeship Levy for Leaders

VIEWPOINT

Building a Diverse and Inclusive Workplace

For HEC Paris Professor, Matteo Winkler, diversity is about headcount, whereas inclusiveness is making each head count

VIEWPOINT

New Leader Integration

VIEWPOINT

Training Professional Managers

REPORT

Developing Future Leaders - New Report

EVENT

Stimulating Radical Entrepreneurship and Innovation

Warwick Business School’s James Hayton helps corporate entrepreneurs find new markets, technologies, and business models

REPORT

FT CLO Survey Sees Growth for Exec Ed

VIEWPOINT

Creating Intelligence in Times of Uncertainty

EVENT

The Supply Side: New Models in Executive Education

Impressions, insights, and takeaways from Day One of UNICON’s Directors’ Conference 2021, hosted by Fundação Dom Cabral (FDC)

EVENT

The Demand Side: New Models in Executive Education

EVENT

Collaboration: New Models in Executive Education

EVENT

Financial Analysis for HR Professionals

EVENT

Apprenticeship Levy [Live Panel Event]

Upskilling UK Senior Leaders to Face Tomorrow’s Challenges

BOOK REVIEW

How to Compete with the Digital Giants

VIEWPOINT

Innovation, Purposeful Leadership and Inclusive Growth: The Three Pillars that Drive Us Forward

VIEWPOINT

How Is Exec Ed Innovating with Program Design to Meet the Needs of the Modern Learner?

A new Accelerated Management Development Program from Michigan’s Ross School of Business shows how top business schools are evolving their offering to better meet the changing requirements of executives taking the step up to leadership

VIEWPOINT

Scoping the Path Ahead for Exec Ed

EVENT

Being a Resilient Leader

BOOK REVIEW

The Imaginative Organization

VIEWPOINT

Digital Learning at HEC Paris

A new way of learning that is attracting more and more companies

RESEARCH

Leadership Genesis

WEBINAR

How To Diagnose Misalignment to Improve Post-Pandemic Recovery

BOOK REVIEW

Being Brave at Work

Darden’s Professor Jim Detert describes the value of courage in the workplace and how it can be developed through practice

RESEARCH

Pay Transparency, Inequity and Inequality in Organizations

RESEARCH

Embracing Employee Activism

RESOURCE

Partnership for Sustainability

VIEWPOINT

The Challenge of Data Transformation in Companies

HEC Paris’s Julien Lévy considers a central driver of the digital revolution

BOOK REVIEW

Better, Simpler Strategy

RESOURCE

IWD: Choose to Challenge Gender Bias

VIEWPOINT

A Double Helix Structure to Drive the Digital Economy

MIT Sloan’s Paul McDonagh-Smith describes the ‘twisted ladder structure’ of our physical and digital worlds, that can help organizations shape the digital economy

EVENT

Managing the Risks of Climate Change

VIEWPOINT

Healthcare Leadership and Innovation

VIEWPOINT

Embracing Change

BOOK REVIEW

Learn Digital Body Language

A timely guide to communicating with positive emotional connection in the digital space

VIEWPOINT

Embedding UN SDGs Into Business Practice

VIEWPOINT

Diversity, Inclusion and Disability

VIEWPOINT

Post-pandemic Executive Education

In a recent letter to the deans of its business school members, Lise Hammergren, UNICON Board Chair, offers her observations on the current state of university-based executive education and a view of the future

VIEWPOINT

Post-Pandemic Corporate Finance

WEBINAR

Developing a Diversity Strategy

Applying Behavioural Science

VIEWPOINT

5 Keys to Managing Virtual Teams

St Gallen’s Prof. Winfried Ruigrok describes five essential things you need to know about managing your team virtually

VIEWPOINT

Time to Embrace the Internet of Things

BOOK REVIEW

Inside the Leader’s Brain

REPORT

A Net-Zero Covid Recovery Plan

Oxford SSEE publishes a net-zero emissions pandemic recovery plan

VIEWPOINT

The Hazards of Hiring with AI

REPORT

Reporting Enterprise Value That Matters

REPORT

Stimulating Strategic Philanthropy

EVENT

Inclusion: Shaping Executive Education in the 4IR - Part One

Impressions, insights and takeaways from Day One of UNICON’s Team Development Conference 2020 hosted by Thunderbird School of Global Management

EVENT

Intelligence: Shaping Executive Education in the 4IR - Part Two

EVENT

Innovation: Shaping Executive Education in the 4IR - Part Three

EVENT

Impact: Shaping Executive Education in the 4IR - Part Four

Impressions, insights and takeaways from Day Four of UNICON’s Team Development Conference 2020 hosted by Thunderbird School of Global Management

VIEWPOINT

2020 Leadership Lessons for 2021

VIEWPOINT

Work/Exercise Balance

WEBINAR

Algorithmic Business Thinking

RESEARCH

A Downside to Great Expectations

Study shows how setting high performance expectations can often be counterproductive

FROM THE MAGAZINE

Developing Leaders eMagazine - Issue 36

VIEWPOINT

How L&D Steers Organizational Change

WEBINAR

Inclusive Growth Leadership

Schulich’s Brett Richards and Renée Bazile-Jones explain how best to develop adaptability, inclusiveness, and growth in your organization, in this webinar recording

VIDEO

The Power of Design in Business

RESEARCH

Innovation Despite Constraints

WEBINAR

Building (Virtual) Presence

RESEARCH

Post-Pandemic Scenario Planning

IMD’s Michael Wade offers help to business leaders planning for an uncertain future

EVENT

Intersectionality and Inclusion

VIEWPOINT

The Promise and Perils of Social Media

VIEWPOINT

10 Ways to Stop Bullying at Work

Even remote workers experience bullying—now is the time to stamp it out

RESEARCH

The Value of Staff Customer Contact

WEBINAR

Lessons from Behavioural Economics

WEBINAR

Online Learning and Leadership

VIEWPOINT

Artificial Intelligence for Executives

The University of St. Gallen’s Stephanie Schoss discusses the mindset, skills and knowledge needed for executives to thrive in an AI enhanced world

BOOK REVIEW

A Crisis Leadership Playbook

VIEWPOINT

Executive Education in a Future World

VIEWPOINT

Distance Learning Reimagined

Warwick Business School’s Dot Powell, Pietro Micheli, and Tim Wray discuss what the past few months have shown about remote learning—what’s effective and how organizations and individuals can benefit

RESEARCH

Male Bias Against Female Bosses

BOOK REVIEW

Negotiating the Sweet Spot

VIEWPOINT

Group Coaching to Unify Executive Effort

RESEARCH

Avoiding a Social Media Firestorm

A recent study offers insights for detecting, preventing and mitigating online firestorms

RESEARCH

Without Team Buy-In Diversity Fails

RESEARCH

Barriers to Rebuilding Trust in Organizations

VIEWPOINT

Post-Pandemic Leadership Challenge

St Gallen’s Prof Winfried Ruigrok describes the three-part strategic and human capital challenge posed by COVID-19

FROM THE MAGAZINE

Developing Leaders eMagazine - Issue 35

VIEWPOINT

Kind, Calm, and Safe: Leading in a Time of Covid-19

VIEWPOINT

A Strategizing Framework for the Digital Era

BOOK REVIEW

When More Is Not Better

Roger Martin’s new book considers how obsessive ‘economic efficiency’ is undermining democratic capitalism

BOOK REVIEW

Living a Values-Based Life

VIEWPOINT

Deeper, More Resilient Learning

VIEWPOINT

Making the Recovery Green

Hult Ashridge’s Matthew Gitsham and Julian Thompson discuss the potential for a post-pandemic economic recovery to have a green focus

VIEWPOINT

A Leadership Stimulus Package

RESEARCH

Social Silencing at Work

VIEWPOINT

A Pivot to Online with Long-Term Value for Executives

VIEWPOINT

Rapid Innovation in Executive Education

MIT Sloan’s Peter Hirst considers the impact of the pandemic and how it will spur innovative approaches to executive learning

VIEWPOINT

Leadership for a Nimble Response

VIEWPOINT

Attention, Energy, & Momentum: Thriving in a New Normal

VIEWPOINT

Create a Digital Learning Strategy the MIT Way

Paul McDonagh-Smith sets out the principles and possibilities for digital learning in organizations—based on the creation of MIT Sloan’s own digital learning strategy

WEBINAR

Leading Strategic Alignment

VIEWPOINT

Building Back Better After the Pandemic

VIEWPOINT

The Purpose of Answers

VIEWPOINT

Negotiation Strategies Online and Offline

London Business School’s Professor Gillian Ku offers strategies and tactics, employing planning and cooperation, for conducting complex negotiations

RESEARCH

Welcoming Neurodiversity at Work

VIEWPOINT

A Refreshing ‘New Normal’ for Leadership Development

PODCAST

Gig Leadership – Taking Turns at the Tiller

Professor Bernd Vogel concludes Henley’s recent series of essential podcasts with an introduction to the concept of rotating leadership where many people spend an interim period at the helm

WEBINAR

Emotional Intelligence for the New Normal

WEBINAR

Tactics to Improve Diversity & Inclusion

BOOK REVIEW

Economics Beyond the Pandemic

VIEWPOINT

Coaching for Effective Leadership

Hult Ashridge’s Erik de Haan discusses leadership shadows, derailment, and the positive impact of executive coaching

NEWS

Virtual Sessions for Your Organization with Columbia Business School Faculty

VIEWPOINT

Learning from Those Living Through Change

WEBINAR

Explore vs. Exploit for Renewal and Recovery

Oxford Saïd’s Prof Marc Ventresca, looks to strategic innovation to re-imagine the firm—and the economy—re-balancing exploration and exploitation

WEBINAR

Webinar Calendar: Summer 2020

VIEWPOINT

A Time to Humanize Business

EVENT

Virtual Roundtable: Emerging from the Crisis

WEBINAR

Negotiation Fundamentals for Business Leaders

In this webinar recording Gillian Ku, Professor of Organizational Behaviour at London Business School, offers practical insights on the strategy and science behind effective negotiations

RESEARCH

How Engaged Is Your Team?

NEWS

Pivoting to Live Online Executive Courses

VIEWPOINT

Innovation Readiness for the New Normal

Rotman School of Management’s Dr. Angèle Beausoleil on how to navigate barriers and stimulate the innovation needed to survive and thrive

VIEWPOINT

Ethical Decision Making in a Crisis

RESEARCH

Creating a Sense of Belonging

PODCAST

My Boss is a Robot – Help!

WEBINAR

Leading an AI Boosted Business

In this recorded webinar, Georgetown University’s Professor Jose-Luis Guerrero explains how the nature of leadership and employment will be changed by greater use of AI in workplaces